Mercedes-Benz Dealership in Indianapolis, IN
Located in Downtown Indianapolis, and family owned and operated since 1968 , Mercedes-Benz of Indianapolis has been exclusively representing one luxury brand, Mercedes-Benz, in the greater Indianapolis, Greenwood, Bloomington, Columbus, Avon, and Terre Haute area. We have always believed that in order to provide the best experience possible to our customers, we needed to be totally dedicated to them and one brand only, hence our Mercedes-Benz exclusivity.
One way to demonstrate that we put you, the customer, first is by having a staff of service advisors that is salaried rather than on commission. A service advisor’s role is not to sell you work on your car. A service advisor’s role is to take care of you and explain what kind of work is needed and, at times, not needed. They are your link to our team of Mercedes-Benz factory certified technicians. When you bring your car in for service we want your experience to be as relaxed as can be with no sales pressure and only good, professional advice. Mercedes-Benz of Indianapolis, for your convenience, also offers the use of a loaner or shuttle service while your car is being worked on. Or sit back and enjoy some TV, free WiFi, and a beverage in our customer lounge.
In the same manner, our certified collision repair specialists will be your guide through the cumbersome task of working through an insurance claim should you be involved in an accident. As central Indiana’s only Certified Collision Center for Mercedes-Benz we have a longstanding relationship with all major insurance companies. Our team's combined 160+ years of experience ensures your vehicle will return to picture-perfect condition.
When it comes to sales and leasing, Mercedes-Benz of Indianpolis carries exculsivley new, pre-owned and Certified Pre-Owned Mercedes-Benz vehicles. Just like our service advisors, our sales and leasing consultants can advise you and custom tailor purchase options to best fit you and your needs and wants, in a no-pressure, enjoyable environment. Furthermore you will also find out that we do not have a traditional "F&I" department. Our sales consultants are truly that, consultants who can be your source of information for everything vehicle related. Mercedes-Benz of Indianapolis does offer “after market” products like Wheel & Tire protection or extended limited warranty but, for your peace of mind, we only offer Mercedes-Benz Financial Services products.
We at Mercedes-Benz of Indianapolis are eager to show you how a totally different customer experience can make your car buying experience a truly enjoyable and memorable one.