Mercedes-Benz of Indianapolis has been Female Owned and Operated since 2021 and since then has been exclusively representing one luxury brand, Mercedes-Benz, in the greater Indianapolis, Carmel, Zionsville, Noblesville, Westfield and Fishers area. Our dealership is easy to access for our customers in Greenwood, Columbus and Bloomington as well. We have always believed that in order to provide the best experience possible to our customers and prospective customers we needed to be totally dedicated to them and one brand only, hence our Mercedes-Benz exclusivity.
Perhaps the best way to show that we do put you, the customer, first is by having a salaried staff of service advisors rather than on commission. A service advisor's role is not to sell you work on your car. A service advisor's role is to take care of you and explain to you what kind of work and why your car needs that work. The car tells the service advisor the work it needs, the service advisor explains and advises you and the technician fixes it. Hence when you bring your car in for service we want your experience to be as relaxed as can be with no sales pressure and only truly good and professional advice. Mercedes-Benz of Indianapolis, for your convenience, also offers the use of a loaner or shuttle service while your car is being worked on, the option of Express Service if you don't want to wait, free WiFi and a beverage center with its own hostess.
If you are not just searching for a luxury vehicle such as a Mercedes-Benz but also for a no pressure sales experience where your sales consultant can, just like our service advisors, advise you and custom tailor purchase options to best fit you and your needs and wants, then you owe it to yourself to stop by Mercedes-Benz of Indianapolis to find out the value of the difference. Furthermore you will also find out that we do not have an F&I department. Our sales consultants are truly that, consultants and they will be your source of information for everything and not just the car. You will be amazed at what they know from a financial point of view when it comes to helping you make the right choice as to how to acquire the car of your dreams. Last but not least Mercedes-Benz of Indianapolis does offer "after market" products like Wheel & Tire protection or extended limited warranty but for your peace of mind we only offer, once again, Mercedes-Benz Financial Services products.
We at Mercedes-Benz of Indianapolis are eager to show you how a totally different customer experience can make your car buying experience a truly enjoyable and memorable one.
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